User manual
HOTEL HOTLINE
096.388.3850
PROMOTIONAL SERVICES
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HOTEL SERVICES
Highlands Coffee
LOCATION: 1st FLOOR
OPERATING HOURS: 07:00 - 22:00
Highlands Coffee offers a modern and comfortable space with various types of tea, coffee, and light food such as sandwiches, pastries, s, and chocolates, creating a relaxing experience and the most complete enjoyment for customers.
ĐIỆP SƠN RESTAURANT
LOCATION: 3rd FLOOR
OPERATING HOURS: 06:00 - 22:00
BREAKFAST SERVING TIME: 06:00 - 09:30
With an area of 790m2, Diệp Sơn restaurant serves European-Asian fusion breakfast, lunch, and dinner every day of the week
VIP DINING ROOM
LOCATION: 3rd FLOOR
OPERATING HOURS: ON REQUEST
The VIP dining room is specially designed for private meals in a luxurious and cozy atmosphere.
BEAUTY SALON
LOCATION: 5th FLOOR
OPERATING HOURS: 08:00 - 22:00
The spacious and classy hair salon will bring you great experiences.
FOOT MASSAGE
LOCATION: 5th FLOOR
OPERATING HOURS: 10:00 - 23:00
SWIMMING POOL
LOCATION: 5th FLOOR
OPERATING HOURS: 06:00 - 20:00
The indoor swimming pool with an area of 790m2 will be an interesting choice for customers to relax and immerse themselves in cool water in the coastal city.
GYM ROOM
LOCATION: 5th FLOOR
OPERATING HOURS: 06:00 - 22:00
With an area of up to 190m2, the gym is fully equipped to serve customers' exercise needs and enhance their health.
SPA & MASSAGE
LOCATION: 5th FLOOR
OPERATING HOURS: 10:00 - 23:00
The system of 12 spa rooms will bring customers great moments of relaxation to regain their health and spirits after a tiring working day.
KID CLUB
LOCATION: 5th FLOOR
OPERATING HOURS: 10:00 - 22:00
The children's play area with an area of up to 100m2 will create a fun and educational space for kids.
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HOTEL REGULATIONS.
- Guests staying at the hotel are required to present their identification card (ID), passport, and other personal documents with photos issued by the Vietnamese government agencies, or other personal identification documents. As per the laws of Vietnam, guests are not allowed to bring visitors to their rooms.
- In case guests do not have their ID or other personal documents or stay with a group, the representative or leader of the group should provide complete information about the guests staying in the group, or the group leader should provide a letter of guarantee to the hotel.
- Guests are not allowed to change rooms or modify any equipment in their rooms without prior consent the hotel's front desk.
- Guests are responsible for safeguarding their own property and belongings by using the safe in their rooms or leaving them at the front desk. The hotel is not responsible for any loss or damage to guests' property or belongings if they are not stored at the front desk.
- Any form of gambling, drug use, or prostitution is strictly prohibited within the hotel. Guests are not allowed to bring flammable objects, explosives, weapons, drugs, or animals into the hotel. Guests are fully responsible for any violations of the law and hotel rules.
- In case guests bring weapons, tools, explosives, they must present the permit to use them and leave them at the front desk for storage.
- Guests must be cautious in using electricity, heat sources, chemicals, flammable and explosive substances, hazardous substances, etc. It is prohibited to use electricity freely. Guests must strictly comply with the regulations on fire prevention and firefighting. Guests are responsible for any damage to equipment in their room caused by their own actions.
- When the fire alarm rings, if there is a fire, guests must remain calm and evacuate through the nearest exit route. Do not use the elevator.
- Guests are required to return the room key when checking out.
- Guests are required to pay for their room according to the hotel's regulations.
Thông tin tương tự
